Virtual Appointment

Whether you're wanting to see & learn more about that product before you buy, or looking for advice on everything outdoor living, we've got you covered. Have all your questions answered over video call, from the comfort of your home.

How does Virtual Appointment work?

Select a date & time, and answer a few simple questions to book an appointment.
We'll email you the video call link for you to join at the scheduled time.
Our Outdoor Specialist will take you on a product tour and answer any questions you may have.

Ready to book a Virtual Appointment?

Let's transform your outdoor living space.

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Frequently Asked Questions

Not everyone is comfortable with buying outdoor furniture online without seeing them in-person - we get it. Sometimes images and description may not answer all questions you have with a particular product. A Virtual Appointment provides you with the opportunity and convenience to see certain aspects over video call, such as material texture, seat firmness, mechanisms in action and more. Even if you're still in the research stage, one of our Outdoor Specialists can work with you and provide you with the expert advice you need to create your dream outdoor living area.
To find out if a particular product is available for viewing, look for "See this product virtually" icon on the product page.
All you need is a smartphone or computer with an Internet connection to participate in the video call. Make sure you can use your headphones or your device's audio to chat with us. If you're using your smartphone, you may be asked to download Google Meet in order to join the video call.
Certainly! Within the appointment booking confirmation email, there is an option for you to change/cancel your appointment.

How does Virtual Appointment work?

Ready to book a Virtual Appointment?

Frequently Asked Questions

What is Virtual Appointment for? Expand submenu Collapse submenu

How do I know if a particular product is available for viewing? Expand submenu Collapse submenu

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Can I reschedule or cancel my appointment? Expand submenu Collapse submenu